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Delivery and terms of sale

These terms apply to orders placed in the Finvaraosat online shop. Read them together with the return policy.

Seller

Prices

Prices are in euros and include Finnish VAT at 25.5 %. Every part is a used original part and a single item, so a part that has been sold cannot be replaced with an identical one.

Delivery and shipping cost

Parts are delivered to your address in Finland. There is one shipping charge per order regardless of the number of parts. The exact amount, VAT included, is shown in your cart before you pay.

  • Delivery method: parcel delivery to a pickup point or to your address
  • Express delivery: selectable at checkout for an extra charge (1–2 business days)
  • Carrier: selected per shipment according to the size and weight of the part. The tracking details are in your dispatch notification.
  • Delivery area: Finland

Delivery time

Orders are usually delivered within 3–6 business days of payment, or within 1–2 business days with express delivery. The delivery time is an estimate and not a guarantee. Oversized parts such as doors, bonnets and bumpers, and public holidays, can make it longer.

Order confirmation and availability

You receive an order confirmation by email. Because every part is a single item, a part may sell out between your order and its confirmation at the warehouse. In that case the order is cancelled and the payment is refunded in full; we do not substitute another part without asking you first.

Payment

Payments are processed by Stripe. Accepted methods: payment cards, Apple Pay, Google Pay, MobilePay, bank payment (Pay by Bank) and Klarna. We never see or store your card details.

Damaged or missing shipments

Report a damaged or incomplete shipment to finvaraosa@outlook.com as soon as you can, with photographs of the packaging and the part. Keep the packaging until the matter is settled: the carrier may need to inspect it. We file the claim with the carrier, so you do not have to deal with them yourself, and we either refund you or send a replacement part when one is available. This does not limit your statutory right to report a defect later.

Applicable law and disputes

These terms are governed by Finnish law. If a dispute cannot be settled between us, you may refer it to the Finnish Consumer Disputes Board (kuluttajariita.fi) after contacting the Consumer Advisory Service. You may also use the EU online dispute resolution platform.

Last updated 20 August 2026

Delivery and terms of sale | Finvaraosat